We will start the programme by working on a definition of leadership, what it is, how it differs from management, and by looking at the skills and behaviours that are required.
Delving into one of the most important topics in leadership today—fully engaging your people. Delegates will understand what Employee Engagement is, so they can begin to work out their strategy for using the leadership skills they will learn.
Firstly, we will explore the subject of what makes communication work or not work. We will begin to explore the impact that ‘what we think of people’ has on how we communicate. We will explore how communication affects relationships and vice versa.
We will explore the subject of motivation, what difference it can make and how leadership can be about creating a relationship that results in people feeling more motivated and therefore engaging more. We will also look at what can be done by the delegates to take responsibility for their own level of motivation.
Continuing the theme of ‘achieving objectives through others’, we will discuss the importance of identifying areas of responsibilities for those within the organisation and how tasks are measured.
We explore what the fundamental requirements are for any team to thrive. The participants will learn to create a compelling aim for their team, and how to use all of the skills learned so far to drive the team through its development.
We will spend time taking the delegates through a systematic approach to designing, writing and presenting information. The discussions surrounding this approach will cover the variety of stand-up presentations that the delegates may be called upon to deliver, e.g. team briefings, client presentations etc.
Understanding how to plan and priorities your time is one of the most consistent differentiators of effective people. We will cover a process that will not only help delegates improve as leaders but will ensure they continue to develop the skills they have learned on the programme.
One of the fundamental uses of coaching is to help people solve their own problems and develop their own skills. However, one of the often ‘missed opportunities’ of coaching is how much impact it can have on people’s motivation and engagement. This session covers various types of coaching and gives participants the tools to go back into the workplace and start using coaching to develop people, whilst helping them solve problems and improve their level of engagement
