Develop the Leaders Who Drive Your Business Forward

Our First-Line Management Training is designed to equip new or aspiring managers—often referred to as supervisors, team leaders or front-line managers—with the essential skills, knowledge and confidence to lead effectively. These managers play a critical role in overseeing day-to-day operations and ensuring the performance of employees who deliver your products and services.

Why First-Line Management Training Matters:

First-line managers are the link between strategy and execution. When they are well-trained, the benefits are clear:

• Employee Retention: Skilled managers support and develop their teams, leading to higher job satisfaction and reduced turnover.
• Productivity: Effective leadership ensures tasks are completed efficiently and teams remain engaged.
• Consistency: Training promotes consistent management practices across the organisation, creating a cohesive culture and uniform results.

What’s Included:

This programme is structured around six core areas that every line manager encounters in their role. Each session combines practical guidance with peer learning, encouraging participants to share experiences and gain new perspectives. Topics include:

• The Role of the Line Manager
• Absence Management
• Disciplinary and Grievance Procedures
• Performance Management
• Courageous Conversations and Communication
• Building Cohesive Teams

Delivery Options:

• Workshops and Seminars: Our two-day interactive course offers hands-on learning, real-world scenarios and the opportunity to engage with peers and expert trainers.
• Online Training: For those unable to attend in person, we offer flexible online sessions designed to be engaging, practical and easy to fit around work commitments.

First-line managers are the foundation of organisational success. By investing in their development, you ensure that your strategies are translated into operational excellence and that your workforce remains motivated, productive and aligned with your business goals.